Introduction
At Mindtone, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our services, website, and communications. We are committed to maintaining the confidentiality and integrity of your data in accordance with applicable privacy laws.
1. Information We Collect
We may collect the following types of personal and usage information:
Personal Details: Name, email address, phone number, and other identifying information you provide during sign-up or inquiries.
Health & Wellness Data: Information you voluntarily share during assessments, questionnaires, or therapy-related forms.
Usage Data: Pages visited, time spent, browser type, device used, and IP address.
Cookies: We may use cookies to enhance user experience and understand website traffic patterns.
2. How We Use Your Information
Your information is used to:
Provide and personalize our mental wellness services
Respond to your inquiries and support requests
Improve website functionality and user experience
Share updates, resources, or promotional content (only with your consent)
Ensure legal and regulatory compliance
We never sell your personal data.
3. Confidentiality and Data Security
We prioritize the confidentiality of your personal and health-related information. Our team follows strict data protection practices, including:
Secure servers and encrypted communication protocols
Limited access controls within our organization
Periodic reviews and audits of our data handling processes
If you attend therapy sessions through Mindtone, all such data is kept confidential as per professional ethical standards and applicable laws.
4. Sharing of Information
We only share your data when:
Required by law, court order, or regulatory authority
Necessary for providing services (e.g., with trusted platform providers under strict data processing agreements)
You give us explicit consent
All third-party partners are required to comply with our privacy and data security standards.
5. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction, update, or deletion of your information
Withdraw consent to data processing at any time
Lodge a complaint with a data protection authority, if applicable
To exercise any of these rights, please contact us at [Insert Email Address].
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When no longer needed, data is securely deleted or anonymized.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of these third-party websites. Please review their policies before sharing any information.
8. Changes to This Policy
Mindtone reserves the right to update this Privacy Policy as needed. We will notify users of significant changes via email or by prominently posting a notice on our website.